AMAZON delivery drones dropping boxes from 10 feet in air, damaging orders…

Amazon customers are venting their frustration on social media after the company’s delivery drones were filmed dropping fragile packages from 10 feet in the air, resulting in shattered products and sticky messes

Amazon’s ambitious Prime Air MK30 delivery drones are facing a wave of customer backlash after several reports of “slam dunked” packages and smashed merchandise. While the AI-powered fleet promises delivery in under 60 minutes for select US states, users are documenting a major flaw: the drones drop parcels from approximately 10 feet in the air. This automated approach has led to a string of damaged orders, most notably a viral incident in Arizona where a bottle of blue-raspberry syrup exploded upon impact in a customer’s backyard.

The high-tech drones are equipped with “sense and avoid” technology to dodge pets and people, but they appear to lack a mechanism for a gentle landing. Tamara Hancock, the Arizona customer whose syrup bottle was destroyed, shared footage of the delivery with over 1.1 million viewers, questioning if the speed is worth the inevitable damage to fragile goods. Other users on TikTok have captured drones hovering over concrete driveways instead of grass, with the powerful propellers blowing previously delivered mail into the street.

Amazon apologized for the incidents in a statement to The Post, characterizing them as “rare instances” that do not reflect the overall positive response from Prime Air users. The company emphasized that they use “purpose-built packaging” engineered to withstand the final drop and are using these “learnings” to improve the system. Despite these assurances, outraged onlookers have flooded social media with criticism, arguing that hurling packages from mid-air is an unacceptable trade-off for faster shipping times.

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